Bat 69's Privacy Policy – Your Data, Our Responsibility

Bat 69 (bat69.app) is a trusted online betting and gaming platform for users in Bangladesh. We believe your personal data belongs to you — which is why bat 69's Privacy Policy is built to ensure the highest level of protection for your information.

This Privacy Policy explains what information bat 69 collects, why it is collected, how it is used, and the steps we take to keep your data secure. We believe transparency is the foundation of good data protection.

Please read this Privacy Policy in full before creating an account on bat 69. For any questions, contact us at support@bat69.app.

Bat 69 only collects information that is genuinely necessary to provide its services. No excess or unnecessary data is collected.

2.1 Identity Information

• Full name (as per National ID)
• Date of birth (for age verification)
• National ID number or passport number
• Current Address

2.2 Contact Information

• Mobile number (Bangladeshi)
• Email address

2.3 Financial Information

• Mobile banking number (bKash, Nagad, Rocket)
• Transaction History
• Deposit & Withdrawal Records

2.4 Technical Data

• IP address
• Device information (model, operating system)
• Browser type and version
• Time and date of site access
• Page view and click data

2.5 Gaming Data

• Betting History
• Win/loss records
• Preferred games and betting patterns
• Bonus & Promotion Usage Details

Bat 69 collects your information through the following methods:

3.1 Directly from You

You provide information directly when filling out the registration form, completing KYC verification, making a payment, or contacting our support team.

3.2 Automatically

When you use the bat 69 site, certain technical information is automatically collected via cookies and tracking technologies. This data is used to improve site performance.

3.3 Via Third Parties

Authorized third-party services may be used for payment processing or identity verification. These third parties are required to comply with bat 69's privacy standards.

Bat 69 uses your information only for specific purposes. Details are provided in the table below:

Bat 69 shares your information only in limited circumstances and exclusively with trusted parties:

5.1 Payment Processors

Payment gateways such as bKash, Nagad, and Rocket receive limited financial information solely to process transactions. These companies operate under their own privacy policies.

5.2 Legal Obligations

If required by Bangladeshi law to disclose information under order from a government authority or court, bat 69 will comply. Where possible, you will be notified in advance.

5.3 Fraud Prevention

In cases of suspected money laundering or significant financial fraud, information may be shared with the relevant authorities.

The bat 69 website uses cookies — small text files stored in your browser that help improve site functionality and your overall experience.

Cookies We Use

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: To remember your preferences and settings.
• Analytics cookies: To understand which sections of the site are most frequently used.

You can manage cookies through your browser settings. However, disabling essential cookies may affect certain features of the site.

Bat 69 uses industry-standard security technology to protect your data:

• 256-bit SSL/TLS Encryption: All data transmitted to the site is encrypted.
• Firewall Protection: Advanced firewall protection to prevent unauthorized access.
• Two-Factor Authentication (2FA): Additional security layer when accessing your account.
• Regular security audits: Independent third-party experts conduct regular system reviews.
• Data Backup: Secure data backups are maintained on a regular basis.
• Access logging: A complete record is maintained of who accessed what information and when.

However, no system on the internet is 100% secure. If you suspect a security issue, please contact support@bat69.app immediately.

Under bat 69's Privacy Policy, you have the following rights:

Bat 69 retains your data only for as long as necessary — no longer:

• Active Account Data: For as long as your account remains active.
• Financial transaction records: Up to 5 years after account closure (as required by law).
• KYC Documents: Up to 3 years after account closure.
• Support contact history: Up to 2 years.
• Log Files & Technical Data: Up to 1 year.

Once the retention period has passed, data is securely deleted or anonymised.

Bat 69 strictly prevents registration by anyone under 18. Our policies to protect minors include:

• Age is verified at the point of registration.
• Date of birth verification is mandatory during the KYC process.
• Additional identity verification may be required in suspicious cases.
• Any account found to belong to a minor is immediately suspended and the balance is refunded.

Bat 69 may update this Privacy Policy as needed. If changes are made:

• The "Last Updated" date at the top of this page will reflect the change.
• For significant changes, a notice will be sent to your registered email address.
• A notice may be posted on the site's homepage.

Continued use of bat 69 after any policy changes will be considered acceptance of the updated terms. If you do not agree, you will have the option to close your account.

For any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us:

• Email: support@bat69.app
• Subject: Write "Privacy Request" or "Data Protection"
• Response time: Usually within 2–4 hours
• Support Hours: 24/7, 7 days a week